Invite members to your workspace

Updated September 21, 2026 · 1 min read

On this page

Invite teammates so they can work on requests, write articles, and manage settings with you. Every plan includes unlimited members.

You need the Owner or Admin role to invite members.

Before you start

Members need access to at least one team. If your workspace doesn't have a team yet, create one in Settings → Teams first.

Send an invite

Go to Settings → Members.
Select Invite member.
Enter the person's Email address.
Select a role: Owner, Admin, Editor, or Member. See Roles and permissions.
Select a team under Team access.
Optionally, add a personal Optional message of up to 1,000 characters.
Select Send invite.

The person receives an email with a link to join your workspace.

Accepting an invite

The invitee selects the link in the email, then signs in or creates an account using the same email address the invite was sent to. Once they accept, they appear as an active member.

Manage pending invites

Pending invites appear in the members list until they're accepted. Open an invite to:

Edit invitation: change the role or team access before they join
Resend invite: send the email again
Cancel invite: withdraw it. The link stops working.

Common messages

Message	What it means
This person already has a pending invite.	Resend or edit the existing invite instead.
This person is already an active member.	They're already in your workspace.
Create a team before inviting members.

If the invitee can't join

If they see This invitation is no longer available, the invite may have expired, been cancelled, or they're signed in with a different email address. Check the address and resend the invite.