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Help centerManaging Requests

Managing Requests

How to manage request(s): learn about how you can use supahelp to manage support tickets.

Articles

Work with the requests listUnderstand the request detail pageRequest statuses explainedSet request severityAssign requests and add followersCollaborate with internal commentsManage request attachmentsTrack changes with the activity timelineCreate a request manuallySummarize requests with AI