Create email signatures

Signatures add your name, role, and contact details to the emails you send customers. Each person manages their own signatures.

Who can see your signatures

Signatures are personal. Only you can see and use your signatures in this workspace.

Create a signature

1. Open any request with an email conversation.

2. In the email composer, open Choose signature and select Manage signatures….

3. Select New signature.

4. Give the signature a title, such as "Standard" or "Short".

5. Write your signature. You can use bold, italic, underline, and links.

6. Optionally, select Add image to add a logo or headshot. Use a PNG or JPEG file.

7. Select Create signature.

Use a signature

When writing an email, open Choose signature and pick one. Check the Signature preview before sending.

Edit or delete a signature

1. Open Manage signatures….

2. Choose the signature to edit.

3. Make your changes and select Save changes, or select Delete signature and confirm.

Limits

• Up to 20 signatures per person

• Each signature needs a unique title

• Images must be PNG or JPEG

If you see This signature is too large., remove some images or formatting and try again.

Tips

• Keep signatures short: name, role, company, and a link to your help center.

• Use a small, compressed logo image so emails load quickly.

• Create a short signature for quick follow-ups.